Customer churn prediction in telecom using machine learning in big data platform
نویسندگان
چکیده
منابع مشابه
A Survey on Customer Churn Prediction using Machine Learning Techniques
The fast expansion of the market in every sector is leading to superior subscriber base for service providers. Added competitors, novel and innovative business models and enhanced services are increasing the cost of customer acquisition. In such a fast set up, service providers have realized the importance of retaining the on-hand customers. It is therefore essential for the service providers t...
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Customer churn prediction in logistics industry is one of the most prominent research topics in recent years. It consists of detecting customers who are likely to cancel a subscription to a service. Recently, logistics market has changed from a rapidly growing market into a state of saturation and fierce competition. The focus of the logistic companies has therefore shifted from building a larg...
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ژورنال
عنوان ژورنال: Journal of Big Data
سال: 2019
ISSN: 2196-1115
DOI: 10.1186/s40537-019-0191-6